JUST CULTURE

JUST CULTURE

The sole objective of occurrence reporting is the prevention of accidents and incidents and not to attribute blame or liability.

• Definition

“Just culture” means a culture in which front-line operators or other persons are not punished for actions, omissions or decisions taken by them that are commensurate with their experience and training, but in which gross negligence, wilful violations and destructive acts are not tolerated.

One key to the successful implementation of Regulation (EU) 376/2014 is to attain a “just culture” reporting environment within aviation organisations, regulators and investigation authorities. This effective reporting culture depends on how those organisations handle blame and punishment.

A ‘just culture’ should encourage individuals and organizations to report safety-related information. It should not, however, absolve individuals of their normal responsibilities. In this context, employees and contracted personnel should not be subject to any prejudice on the basis of information provided pursuant to Regulation (EU) 376/2014.

If any person believes they have been subject to prejudice as a result of information supplied in an occurrence report, the person may report the action of their employer or the organisation to the CAA as the responsible Just Culture Body.

The director of the Civil Aviation Agency nominates a person responsible for protecting the principle of Just Culture.

The reporting form can be submitted to the following e-mail address: just.culture@caa.mk, by post, or through the CAA archive.

Any just culture report submitted will be given the same confidentiality and protections as outlined for a voluntary report submitted as per Article 5 of Regulation 376/2014.

Form for reporting violation of the principle of Just Culture

In order to raise the just culture awareness, we encourage you to ensure that any personal data contained in the reports is deleted before reports are sent to the Macedonian Civil Aviation Agency.